CreateSupportTicketRequest
A request or response body; the type column links to the schemas it refers to.
CreateSupportTicketRequest
| Field | Type | Required | Description |
|---|---|---|---|
| category | string | yes | one of "bug" | "content_issue" | "permissions_error" | "account" | "suggestion" | "other" |
| description | string | yes | What went wrong, in plain text. 1–5000 characters |
| page_path | string | no | The app path (and query) the problem is on; never an origin. at most 2000 characters · matches ^\/(?!\/) |
| page_title | string | no | 1–300 characters |
| attachments | array of SupportTicketAttachmentInput | no | Screenshots uploaded through the uploads endpoint, at most 6. at most 6 items |
jsonExample
{
"category": "bug",
"description": "The Approve button does nothing on the second page of submissions.",
"page_path": "/records/approvals?page=2",
"page_title": "string",
"attachments": [
{
"pathname": "string",
"file_name": "string",
"content_type": "image/png",
"size_bytes": 0,
"source": "upload"
}
]
}