SupportTicketList

A request or response body; the type column links to the schemas it refers to.

SupportTicketList

FieldTypeRequiredDescription
itemsarray of SupportTicketSummaryyes—
next_cursorstring | nullyes

Pass as `cursor` for the next page; null on the last.

jsonExample
{
  "items": [
    {
      "id": "1b671a64-40d5-491e-99b0-da01ff1f3341",
      "number": 42,
      "category": "bug",
      "status": "open",
      "description": "string",
      "page_path": "/records/approvals",
      "page_title": "Approvals | Botree LRS",
      "reporter_user_id": "1b671a64-40d5-491e-99b0-da01ff1f3341",
      "reporter_name": "string",
      "reporter_email": "string",
      "reply_count": 0,
      "last_reply_from_support": true,
      "created_at": "2026-01-01T00:00:00.000Z",
      "last_activity_at": "2026-01-01T00:00:00.000Z",
      "resolved_at": "2026-01-01T00:00:00.000Z"
    }
  ],
  "next_cursor": "string"
}